The new location enables our continued growth and expanded services. It provides a much larger warehouse with nine dock doors and more security features. In addition, it gives us more flexibility for cross-dock services and improved container consolidation capabilities.

At SeaWide Express, technology plays a key role in everything we do. The tools we use to support you are instrumental in our goal of providing superior customer service. For example, we can quickly access rates from multiple trucking and ocean carriers to find the best shipping rates for your shipments to any destination in Alaska, Alaska, or Guam. 

Getting cargo to the ultimate destination creates big challenges in Alaska & Hawaii, specifically. To meet those challenges, we tap our strong relationships with truckers, barge operators, ocean carriers, and air cargo services.

Temperature control of cargo is just one issue Alaskan shippers face. Getting goods to remote destinations is another: Many parts of Alaska are so isolated, they can only be served by air even in summer months.

Like everyone, we’re eager to see 2020 in the rear-view mirror. It’s been a crazy year of disruptions—with plant closings, reshuffled pickups, carrier bankruptcies, driver shortages, and more. Then, with the holiday retail season approaching, the U.S. economy surged, business inventories hit all-time lows, and importers faced unprecedented bottlenecks.

“Over the years, our employees have generated millions of dollars in funding for charitable organizations,” said Sorrels. “But our commitment doesn’t stop with money donations. Employees and their families gladly provide thousands of hours of their personal time to help people in their communities.”

In these challenging times, customer service is more important than ever. The pandemic should never be an excuse for cutting back on how a company treats its customers. Yet, service reductions are exactly what’s happening at many businesses across all industries. 

For shippers and carriers alike, the economic carnage of 2019-2020 leaves a powerful lesson behind: Tough times call not only for internal perseverance—and but also due diligence in your dealings with business partners.

Hawaii, Alaska and Guam are all popular with tourists. During the global coronavirus pandemic, all three imposed restrictions on incoming travelers and the hospitality industry. Fortunately, Hawaii, Alaska and Guam have experienced very mild community spread compared to the continental U.S. and are looking forward to rapid economic recovery when restrictions are fully lifted.